Managed Offshore Teams for Growing Businesses
Build your customer support and back-office capacity with a Philippine-based team supported by quality assurance, team leadership, and operations management.
For businesses around the world, we help shape the right support model around your workflows, service hours, and customer needs.
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We build, automate, and optimize your CRM, funnels, and workflows.
We build, automate, and optimize your CRM, funnels, and workflows.
What we help with
Keep Customers Supported.
Keep Work Moving.
Customer
Support
Help customers with enquiries, follow-ups, and issue resolution across your agreed support channels.
Back-Office
Support
Keep routine administrative work, records, and operational follow-ups organised so your local team can focus on its priorities.
Logistics
Customer Support
Support shipment enquiries, delivery follow-ups, and exception handling using your systems and agreed escalation rules.
About Us
April 8,
2021
About Us
TelexPH Business Support Services Inc. is a Philippine-based BPO company established on April 8, 2021, located in Cawayan Bugtong, Guimba, Nueva Ecija, providing customer support and outsourcing solutions worldwide.
TelexPH delivers a wide range of business support services, including:
- Customer support (voice, email, and chat)
- Virtual assistance
- Back-office operations
- Sales and lead generation
- Administrative support
- Outsourcing and offshoring solutions
View About Us
What We Offer
We Are
AI-Assisted.
We combine human expertise with intelligent automation to build smart systems that drive your business forward.
We have a GoHighLevel Admin managing and optimizing your systems.
From customer support to technical assistance, we provide AI-assisted solutions and smart business systems that help streamline operations, improve customer experience, and drive your business forward through automation, CRM, web development, funnels, and scalable digital solutions.
Our AI-Powered Services
AI Builder
Custom AI solutions and automations tailored to your business needs.
Funnel Builder
High-converting funnels that turn visitors into customers.
Website Builder
Modern, responsive websites built to represent your brand and drive results.
Automation
Streamline workflows, save time, and scale with powerful automation.
Internal Systems
We build custom internal systems that improve efficiency and productivity.
More Solutions We Provide
White / Gray Label
Rebrand and resell as your own.
Surveys
Create smart surveys and collect real insights.
Booking
Simplify scheduling and appointment management.
Web Dev
Custom web development that performs.
Design
Eye-catching designs that communicate your brand.
CRM
Manage leads, clients, and relationships in one place.
Smarter Systems.Built to work for you.
Better Automation.Save time and scale faster.
Stronger Businesses.Drive growth with confidence.
How the team is managed
A Team with Day-to-Day Management
Your support model can include:
We agree on responsibilities, staffing, coverage, and reporting before delivery begins. Your team retains the decisions and approvals that need to stay within your business.
Agents trained on your processes and systems
Team leadership for daily coordination and coaching
Quality assurance to review work and identify improvements
Operations management for performance reviews and issue escalation
Reporting against agreed measures and service expectations
OUR SERVICES
Services Designed to Meet Every Need
Have Any Questions? Call Us
Start scaling your business the smarter way with Telex Philippines, your partner in smart support services.
HOW WE START
Built Around Your Operations
01
Understand Your Needs
We discuss your workload, current challenges, systems, service hours, and priorities.
02
Define the Support Model
We agree on scope, team structure, responsibilities, performance measures, and pricing.
03
Prepare for Delivery
We align training, system access, escalation rules, and readiness before launch.
04
Review and Improve
We review performance together and address gaps through coaching and process improvements.