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OUR ABOUT

About TelexPH: Offshore Support Teams Since 2018

At Telex Philippines, we provide smart, scalable outsourcing solutions designed to help businesses achieve efficiency, growth, and long-term success. Guided by our tagline "SCALE SMARTER", we combine innovation, expertise, and technology to deliver exceptional business support services worldwide.

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SCALE SMARTER

What we help with

Keep Customers Supported. Keep Work Moving.

Dedicated remote teams that handle your customer support and day-to-day operations.

Professional team collaboration

Customer

Support

Help customers with enquiries, follow-ups, and issue resolution across your agreed support channels.

Back-Office

Support

Keep routine administrative work, records, and operational follow-ups organised so your local team can focus on its priorities.

Logistics

Customer Support

Support shipment enquiries, delivery follow-ups, and exception handling using your systems and agreed escalation rules.

TelexPH logo
— ABOUT COMPANY

Powering Your Business the Smart Way

At Telex Philippines, we provide innovative and cost-efficient outsourcing solutions that help businesses thrive in today's competitive world. With years of experience in the BPO industry, we are committed to excellence, reliability, and smart growth.

Best Feature List
About Us

Secure, Monitored Workplace
Scalable Solutions
Smart Technologies
Global Reach
Expert Workforce
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Have any question? Give us a call

(044) 325 - 2836

— WHAT DRIVES US FORWARD

Our Purpose & Values That Guide Us

A clear mission and a shared set of values that guide every decision we make and every client we serve.

MTP

Creating Abundant Opportunities and Innovative Pathways that set the Global Benchmark for every Filipino.”

— WHAT WE STAND FOR

The Principles Behind Our Core Values

Four commitments that shape how we treat our people, serve our clients, and grow together as one company.

To

Provide

Jobs and to give employee a friendly work environment where they can hone their skills.

To

Pursue

Total Quality and Customer Satisfaction allowing Company, Employees, and Community to grow.

To

Contribute

To the continued worldwide development of service industry through management.

To

Grow & Prosper

With an appreciative feeling of mutual pride & trust.

WHY CHOOSE US

We Use Proven Smart Technologies
for Faster & More Efficient Work

Process Optimization

We streamline workflows to save time and reduce costs.

Data Security

Your sensitive information is protected by our data privacy and security controls.

Global Scalability

Expand operations seamlessly with flexible outsourcing models.

Choose Option 1
Choose Option 2
7+
Years Experience
Choose Option 3

24/7 Support

Round-the-clock service that ensures no downtime for your business.

Cost Efficiency

Affordable solutions without compromising on quality.

Smart Workforce

Trained professionals with the expertise your business deserves.

Choose Us

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Innovation

Built with AI, Proven in Practice

Proof that we're AI-assisted, not a traditional BPO. See what our team has built.

Visit innovation.telexph.com
innovation.telexph.com
— MEET OUR TEAM

The Team That Helps You Scale Smarter

Behind Telex Philippines is a team of dedicated professionals passionate about delivering world-class support services. Our people are the backbone of our success—highly skilled, diverse, and committed to your business growth.

Executive Leadership

Vision, direction, and corporate governance.

Portrait of Jenalyn M. Valler

Jenalyn M. Valler

President & Chief Executive Officer (CEO)

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Portrait of Arturo D. Valler Jr.

Arturo D. Valler Jr.

Corporate Secretary

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Portrait of Michelle D. Soliman

Michelle D. Soliman

Executive Coordination Officer

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02 · 3 members

Administration & Governance

People, compliance, and governance.

Portrait of Fatima M. Guzman

Fatima M. Guzman

Head of People and Administration

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Portrait of Trixia Anne Nagaño

Trixia Anne Nagaño

Head of People and Administration

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Portrait of Maybelle A. Cabalar

Maybelle A. Cabalar

Head of Audit and Compliance

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03 · 3 members

Technology, Innovation & Digital Growth

Systems, innovation, and growth.

Portrait of Mark Jayson G. Robes

Mark Jayson G. Robes

Head of Information Technology

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Portrait of Hannah Joy D. Reyes

Hannah Joy D. Reyes

Head of Digital Innovation

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Portrait of Rocel J. Fernandez

Rocel J. Fernandez

Head of Growth

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04 · 3 members

Finance & Operations

Finance and day-to-day operations.

Portrait of Eloisa Mae Dacayo

Eloisa Mae Dacayo

Head of Finance

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Portrait of Joanne P. Corpuz

Joanne P. Corpuz

Senior Operations / Head of Operations

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Portrait of Marjorie Curamen

Marjorie Curamen

Senior Operations / Head of Operations

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