For over 5 years, Telex Philippines has partnered with leading global marketplaces, from industry giants like Amazon, eBay, and Walmart to high-performing regional platforms across Europe, the Middle East, and Asia.
We specialize in end-to-end marketplace operations, including product listing optimization, catalog management, and platform integrations, enabling brands to scale efficiently and compete globally.
Marketplaces and regions
End-to-end marketplace operations
Company Capacity & Workforce
TelexPH Business Support Services Inc. currently operates with a seating capacity of approximately 327 seats and a workforce of nearly 400 employees. The company continues to expand its operations to support growing global client demands while maintaining high-quality customer experience and outsourcing services.
With its scalable workforce structure and operational capabilities, TelexPH is equipped to provide reliable offshore support solutions for businesses across multiple industries.
approximately
327
Seats
nearly
400
Employees
A structured, multi-channel operation supporting voice, email, and chat, backed by a defined team structure of agents, team leaders, QA, and trainers. With active on-site management and supervision, combined with a strong SLA and quality management approach, we ensure consistent, well-managed, and high-performance service delivery.
We consistently deliver high-performance results through structured quality management, real-time monitoring, and continuous process optimization, ensuring reliability, efficiency, and client satisfaction.
99%
Accuracy Rate
98%
SLA Compliance
+20%
Productivity Improvement
A secure and professionally managed office environment designed for operational excellence, with stable high-speed infrastructure and enhanced security protocols, including controlled access, a strict no-personal-devices policy, and continuous 24/7 CCTV surveillance.
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