Lawful use only
Use the website lawfully and without interfering with its operation or security.
Shipment info can change
Delivery details and estimates may change due to circumstances beyond our reasonable control.
Privacy applies too
Your use of the website is also subject to our Privacy Policy.
Acceptance of Terms
By accessing the TelexPH Logistics website, submitting an inquiry, requesting logistics assistance, or using any available service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with these Terms, please discontinue use of the website and its services.
Use of the Website
You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website or its services.
You must not:
- Provide false, misleading, or fraudulent information
- Attempt to gain unauthorized access to the website or its systems
- Interfere with website operations or security controls
- Upload malicious software or harmful content
- Use the website for unlawful or unauthorized activities
- Access information belonging to another user without authorization
Shipment and Logistics Information
Information provided through the Logistics website should be accurate and complete to the best of your knowledge.
Shipment status, delivery information, estimated delivery times, and other logistics information may change due to operational, environmental, transportation, regulatory, or other circumstances beyond our reasonable control.
Where applicable, official shipment records maintained by TelexPH and its authorized logistics systems shall be used as the basis for service-related information.
Customer Responsibilities
Users are responsible for ensuring that information submitted through the website is accurate and up to date.
Users are also responsible for protecting any account credentials, verification information, or other access information assigned to them and must promptly report suspected unauthorized access.
Service Availability
TelexPH will make reasonable efforts to maintain the availability and functionality of its Logistics website and services.
However, temporary interruptions may occur due to maintenance, system updates, network issues, security incidents, third-party services, or circumstances beyond our reasonable control.
Intellectual Property
Unless otherwise stated, the content, design, graphics, logos, text, software, and other materials appearing on the website are owned by or licensed to TelexPH and are protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, or commercially exploit website content without appropriate authorization.
Privacy and Data Protection
Your use of the TelexPH Logistics website is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and protected.
By using the website, you acknowledge that you have reviewed the applicable Privacy Policy.
Security
Users must not attempt to bypass security controls, access restricted areas, interfere with system logs, compromise accounts, or perform activities that may threaten the confidentiality, integrity, or availability of TelexPH systems or information.
TelexPH reserves the right to investigate suspected security violations and take appropriate action where necessary.
Third-Party Services
Certain website functions or logistics services may depend on third-party platforms, systems, networks, or service providers.
TelexPH may not be responsible for interruptions, errors, or limitations caused directly by third-party services beyond its reasonable control.
Limitation of Liability
To the extent permitted by applicable law, TelexPH shall not be liable for losses or damages resulting from unauthorized use of the website, inaccurate information submitted by users, temporary service interruptions, or circumstances beyond the reasonable control of TelexPH.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
Changes to These Terms
TelexPH may update these Terms & Conditions from time to time.
Changes will become effective when the updated Terms are published on the website unless otherwise stated.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms & Conditions shall be interpreted and governed in accordance with the applicable laws of the Philippines, unless otherwise required by applicable law or agreement.
Contact Us
For questions regarding these Terms & Conditions, please contact TelexPH:
- Email: careers@telexph.com
- Website: https://www.telexph.com